DELETE YOUR ACCOUNT

If you pay on the website

Go to your billing page to cancel your website subscription. Every website subscription must fully end before the self-service deletion form can record your request. Scheduling cancellation at the end of the billing period is not enough. Once the subscription has ended, submit your request in Privacy & Data. If you cannot sign in, cannot resolve billing, or need help cancelling, visit support or use the email option below.

Three ways to request deletion

1. In the Fit4Tennis app: open the You tab and tap Delete account. It opens Privacy & Data on fit4tennis.com; sign in if asked, then choose Request account deletion.
2. On the website: sign in and go to fit4tennis.com/account/privacy, where you can download a copy of your data and submit the deletion request.
3. By email: write to privacy@fit4tennis.com from the email address on your account with the subject line “Delete my Fit4Tennis account”. We will confirm it is really you before anything is removed.

What gets deleted

• Your login credentials, name, email address, and profile details
• Your training history, saved workouts, program progress, and fitness assessments
• Household or family-seat links, coach connections, and in-app messages
• Any form-check videos or photos you uploaded

What we keep, and for how long

• Purchase and invoice records that tax and accounting law require us to retain, kept only for the period the law sets and never used for marketing.
• A minimal record that a deletion was requested and completed, so we can prove we honored it.
• Subscriptions bought through the Apple App Store or Google Play are billed by Apple or Google. Deleting your Fit4Tennis account does not cancel those; cancel them in your Apple ID or Google Play subscription settings so you are not charged again.

What happens after you ask

After the self-service form accepts your request, it is recorded. Training access stops while the request is reviewed, and the account email address cannot be changed. If the form asks you to resolve billing, no new request is recorded and the form does not change your training access. We confirm email requests are really yours before anything is removed. The review date shown in Privacy & Data is the earliest processing point, not a completion date. If you change your mind before removal starts, you can withdraw the request from Privacy & Data in your account settings, or write to privacy@fit4tennis.com.

Under 18?

A parent or guardian can request deletion of a junior member’s account through any of the three paths above. See our Privacy Policy for how we handle data from members under 13.

Questions

Email privacy@fit4tennis.com. This page and the process on it apply to the Fit4Tennis iOS app, Android app, and fit4tennis.com.