PRIVACY POLICY
Draft reviewed: August 31, 2026
1. Introduction
FIT4TENNIS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and email address
- Account credentials (username and password)
- Payment information (processed securely through third-party payment processors)
- Profile information (age, skill level, fitness goals)
- Communications with us (support tickets, feedback)
2.2 Usage Information
We automatically collect certain information when you use our Service:
- Workout history and progress data
- Device information (device type, operating system, browser type)
- Log data (IP address, access times, pages viewed)
- Cookies and similar tracking technologies
- Analytics data (session duration, feature usage, click patterns)
2.3 Health and Fitness Data
With your consent, we may collect health and fitness data including workout performance, body measurements, and training goals. This data is used solely to personalize your experience and improve our Service.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Service
- Process your transactions and manage your subscription
- Personalize your workout recommendations and programs
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
4.2 Coaches and Trainers
If you participate in live coaching sessions or 1-on-1 coaching, we may share relevant information with your assigned coach to provide personalized training.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
4.4 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Secure payment processing through PCI-compliant providers
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your information:
6.1 Access and Update
You can access and update your account information at any time through your account settings.
6.2 Data Deletion
You can request deletion of your account and personal data from your account settings or by emailing privacy@fit4tennis.com. The request is queued for review. Fit4Tennis does not currently promise a completion date or confirmation email; applicable legal obligations and required record retention still apply.
6.3 Marketing Communications
You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your preferences in your account settings.
6.4 Cookies
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you disable cookies, some features of our Service may not function properly.
7. Data Retention
We retain personal information only for the purposes described in this draft policy, service operation, safety, and applicable record-keeping requirements. A deletion request is queued for review. The final retention schedule and request deadlines require owner and legal approval before launch.
8. Children’s Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us so we can delete it.
For full details on how we handle data from users under 13 and your rights as a parent or guardian, please see our Children’s Privacy Notice (COPPA).
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure your information receives adequate protection.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@fit4tennis.com
Operator identity and mailing address: pending owner and legal confirmation before launch
12. GDPR Compliance (EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, please contact us at privacy@fit4tennis.com.